MMI considers the needs of, and is committed to regular, open and honest ongoing communication with all its stakeholders. The main audience for this report remains investors and regulators.
Stakeholder relationship management (SRM) has successfully completed the development of a comprehensive stakeholder relations strategy infrastructure.
- The framework, strategy, operating model, policies, protocol and the first phase of the development of a data management tool
- Appropriate messaging and engagement that endorses MMI new operating model
- Development of a capabilities and activity map
- Development of a stakeholder relations map
- Assessment of stakeholder relations in the organisation by means of a touch-point survey and scoring in order to gauge the strength of specific relationships
- Issues categorisation and prioritising
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